Refunds

Refund Policy

Name: Savior Shine Mobile Detailing
Address: Tampa, FL, US
Telephone: +18133603280
Price range: $$
Rating: 5

Call or text 813-360-3280 before anything else — most problems are quicker to fix than to refund.

You are not charged up front

There is no deposit. A card is required to hold the appointment, nothing more.
A hold is placed 24 hours beforehand. A hold is not a charge, and it drops off on its own if the appointment does not go ahead.
You are charged 1 hour after the work is finished, for the amount you approved — so there is a window to raise anything before money moves.
If the price needs to change once we see the vehicle, we ask first. We never charge for extra work you did not agree to.

Tell us within 48 hours and we'll come back and make it right at no extra charge, as long as it falls within the service you booked.
Work outside what you booked — a different service, or damage that was already there — is quoted separately rather than covered by this.
If we cannot make it right, we refund the part of the service that fell short.
What we cannot undo: we do not guarantee removal of every stain, scratch, or permanent defect. Where a result is not achievable we say so before starting, not after.

More than 24 hours ahead: free, no charge at all.
Within 24 hours: a $50 cancellation fee, because the slot can rarely be refilled that late.
No-show: a $50 fee.
If we cancel — weather, vehicle trouble, anything on our side — you pay nothing and we move you to the next available date.

Ceramic coatings, paint correction and ozone treatment are quoted individually and follow these same terms.
A quote is valid for 36 hours after we send it.
Coatings are a multi-stage process. Once the paint preparation stage has begun, that stage is chargeable even if you choose not to continue.

Refunds go back to the original card through Stripe. Nothing else is possible — we never hold your card details ourselves.
Expect it in 5 to 10 business days, depending on your bank.
If something looks wrong on your statement, call us before disputing it with your bank. We can usually resolve it the same day; a dispute takes weeks either way.

Savior Shine Mobile Detailing LLC · Tampa, Florida