Privacy Policy

• Your name, phone number and email address, so we can confirm the appointment and reach you on the day.
• The address where the vehicle will be, including any access notes you give us. We need it to get there and to check it is inside our service area.
• Vehicle details — year, make, model, colour and size — because they determine the price and how long the work takes.
• Anything you type into the notes box, and any photos you upload with a quote request.
• Photos we take of your vehicle before and after the work, as a record of its condition.

• Your card number. Payments run through Stripe, who handle the card directly. It never reaches this website or our records — we only ever see the last four digits and the card brand.

Only the companies that make the service work, and only with what they need:

• Stripe — payments and card storage.
• Resend — sends your confirmation and reminder emails.
• Quo — sends your text message reminders.
• Google Maps Platform — checks your address is inside our service area.
• Google Ads — tells us whether an ad we paid for led to a booking. See below.
• Meta (Facebook and Instagram) — the same thing, for ads we run there. See below.
• Vercel and Neon — host the website and store the booking record.

We do not sell your information or rent it. The only advertising-related sharing is the measurement described below, and it does not include your name or contact details.

• If you reach this site from a Google or Meta ad, that company sets a cookie and we tell it when a booking or quote request is completed — the amount, and a reference number for the booking. That is the only way to know whether advertising is worth paying for.
• Your name, phone number, email and address are never part of that. Google and Meta are told a sale happened and what it was worth, not who you are.
• We do not use it to follow you around the internet or to build an advertising profile of you.
• If you would rather not be counted, Google's ad settings and Meta's ad preferences turn it off, as does any browser setting or extension that blocks advertising cookies. Nothing about your booking changes either way.

• When you book, we send you service messages — confirmations, reminders 24 hours and 1 hour ahead, and a message from your technician when they are on the way. These are part of the job, not marketing.
• Reply STOP to any text to stop receiving them, or just tell us.
• We will not add you to a promotional mailing list from a booking alone.

• Before-and-after photos are taken as a record of the work.
• We may show them publicly — on this site or on social media — but never with your name, address, or a readable licence plate.
• If you would rather we did not show your vehicle at all, say so and we will keep the photos internal. You can ask at any time, including after the fact.

• Booking and payment records are kept while you are a customer and afterwards for as long as tax and accounting rules require.
• Ask us to delete what is not legally required to keep and we will.

• Ask what we hold about you, and we will tell you.
• Ask us to correct anything wrong, or to delete what we are not required to keep.
• Ask us to stop contacting you.
• Email joe@saviorshine.com or call 813-360-3280. A real person answers.

• This service is for adults booking vehicle work. We do not knowingly collect information from children.

• If this policy changes, the date at the top changes with it.